Frequently Asked Questions
Common Questions, Clear Answers
What is SheetWA?
SheetWA is a tool that allows you to send personalized bulk WhatsApp messages directly from Google Sheets, Excel, or CSV in just a few clicks. It helps small businesses, marketers, and individuals save time and effort in customer communication.
Will the messages be sent from my number?
Yes, all messages sent using SheetWA will be delivered from your own WhatsApp number. This ensures direct communication with your contacts, allowing them to recognize and respond to you easily.
Can I send messages to numbers that are not saved in my contacts?
Yes, SheetWA allows you to send messages to any WhatsApp number, even if they are not saved in your contacts.
Does SheetWA require a WhatsApp Business account?
No, SheetWA works with both personal WhatsApp accounts and business WhatsApp accounts.
Can I attach images, PDFs, or other media to my messages?
Yes, SheetWA allows you to send text, images, PDFs, and other attachments in bulk.
How many messages can I send at once using SheetWA?
There’s no fixed limit from SheetWA, but WhatsApp may impose restrictions based on your account activity and number reputation. Using message personalization and time gaps can help maintain a healthy sending pattern.
Does SheetWA support message personalization?
Yes, you can personalize each message with recipient names, order details, or any other data from your spreadsheet.
Can I create and save message templates in SheetWA?
Yes, SheetWA allows you to create and reuse message templates to save time and maintain consistency.
Can I send messages in different languages?
Yes, you can send messages in any language supported by WhatsApp.
Is there a risk of getting my WhatsApp number banned?
WhatsApp detects unusual activity based on factors like sending messages to unknown numbers, lack of two-way communication, and using a new number with limited chats. Following best practices like engaging with contacts before bulk messaging can help reduce the risk.
One license is valid for one number?
Yes, one license is valid for only one number, which is the activation number provided at the time of purchase. To use another number, you’ll need to purchase an additional license.